Diamond Factory Appliance
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Out of Warranty

(Typically products greater than 1 yr old)
Most of our geographic area is covered by our Trip and Diagnosis fee of $125. This is due at the time of the service tech’s initial visit. In a few instances we operate in zip codes where the Trip and Diagnosis fee is a bit higher. If this is the case for where you live, a member of our team will advise you of this amount before you booked the appointment, prior to the tech arriving. However most zip codes are covered under the base rate.

Please Choose the Location You Live In

  • Wisconsin and the Greater Rockford Area
  • The Greater Chicagoland Area Including Northwest Indiana
  • The Southwest Michigan area including Benton Harbor and Grand Rapids, along with the South Bend and Michigan City areas.
  • The Greater St Louis or Kansas City Areas
  • The Greater Boston Massachusetts Areas, including Providence Rhode Island, and the eastern seaboard and southern areas of New Hampshire

Covered by Manufacturer’s Warranty

(Typically products less than 1 yr old)

  • Whirlpool appliance repairWhirlpool – Click here or call
  • Maytag appliance repairMaytag – Click here or call
  • KitchenAid repair servicesKitchenAid – Click here or call
  • JennAir appliance repairJennAir – Click here or call
  • Amana Appliance Repairs companyAmana –  Click here or call
  • Gladiator appliance repair.Gladiator – Call
  • Roper appliance repairsRoper –  Call
  • Estate appliance repair.Estate –  Call

Extended Warranty

(Products greater than one year old no longer covered by the manufacturer’s
warranty where an extended warranty was purchased)

If your product is no longer under the manufacturer’s warranty, you need to contact your extended warranty provider, or the dealer you purchased your warranty from. Extended Warranty calls cannot be booked with Diamond directly. Your Extended Warranty provider will send your repair request to Diamond, or whomever they have providing their repairs. Any extended warranty calls booked directly with Diamond will be processed as an Out of Warranty repair, where the customer is responsible for paying for the Trip, Diagnosis and any Parts and Labor provided.

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